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★ Customer Service & Coordination

Hi, I'm Esther!
Let's make things
run beautifully.

Customer Service · Front Desk · Coordination

I love working with people, keeping the day organized, and handling the front-line details that keep a busy place running. U.S. Permanent Resident, available immediately.

See my journey Get in touch
Esther Chipman smiling under a clear blue sky
3.89GPA · First Class
✿ hello there Esther Chipman in a golden field of flowers at sunset
A little about me

Warm, precise, and genuinely curious about people.

I'm a Business Administration graduate (First Class Honors, GPA 3.89) with a WES-evaluated U.S. Bachelor's equivalent. My happy place is the overlap between people and process, helping a customer, untangling a schedule, or making sure every record is exactly right.

Across years of client-facing and front-line work, I've learned to stay calm when it's busy, communicate clearly and kindly, and keep track of the small details that make everything else run smoothly. I use AI tools every day to keep my correspondence and records moving fast.

4 yrsclient-facing experience
50+bookings coordinated a year
2+ yrsfront-line point of contact
The journey so far

Experience

Customer-facing work, coordinating people and paperwork, and keeping busy places running smoothly.

Sep 2026 – Present

Career Coach (Volunteer)

City of Scottsdale Career Services
  • Staff the Career Center one shift a week, helping job seekers with resumes, interview preparation, online applications, and computer questions.
  • Support the center's front-desk and administrative work, with hours logged through the city's volunteer system.
Jan 2025 – Jan 2026

Private ESL Tutor

Freelance, online
  • Managed the full client relationship, including scheduling, follow-up communication, and progress tracking for an ongoing client base.
  • Adapted content and pacing to each client's goals, keeping a base of returning clients.
Sep 2023 – Dec 2024

ESL Teacher

TSL Chiang Mai Language School, Thailand
  • Planned and delivered lessons for adult learners at varying proficiency levels, adjusting methods to meet individual learning goals.
  • Maintained administrative accuracy for 50+ students across 6 concurrent classes by centralizing scheduling and attendance records.
  • Served as the primary point of contact for student concerns, providing professional and patient communication in a fast-paced environment.
May 2019 – Sep 2023

Model

Freelance · Asia
  • Sole point of contact for agencies and brands across several countries, managing correspondence, calendars, and expense records.
  • Coordinated logistics for 50+ bookings a year, including travel, scheduling, vendors, and on-site arrangements.
What I bring

Skills & Strengths

Customer service Front desk & reception Scheduling & coordination Calendar management Data entry & recordkeeping Attention to detail Clear communication Microsoft Office (Word, Excel, Outlook) Google Workspace AI productivity tools HTML & CSS

Bachelor of Business Administration, Business English

Rajamangala University of Technology Lanna, Thailand · 2018–2022
★ First Class Honors GPA 3.89 / 4.00 WES: U.S. Bachelor's equivalent

Relevant coursework: Financial Accounting, Business Finance, Principles of Economics & Marketing, Business Law, International Business Cultures & Etiquette, Organization & Management.

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Off the clock

A few of my favorite things

Because the best colleagues are whole people too.

🎶

Taylor Swift, always

My unofficial soundtrack for a busy day, cooking, and everything in between. Ask me about my current favorite era. I have opinions.

🍜

Cooking Thai food

My favorite way to unwind: pounding curry paste from scratch and chasing that perfect sweet-sour-spicy balance.

🐱

My cat, Summer

Chief morale officer, professional lap-warmer, and the most reliable presence during a long day of admin. Ten out of ten, would adopt again.

Esther Chipman on the coast in Cinque Terre, Italy
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Let's connect

Ready to bring warmth & precision to your team.

Whether it's customer service, front desk, or coordination, I'd love to hear from you. U.S. Permanent Resident, no sponsorship needed, available immediately.

✉ estherworks2000 at gmail dot com ☎ four one five · 528 8747 📍 Scottsdale, AZ